Terms and Conditions of sale and delivery
The purchaser accepts the following purchases conditions of sale and delivery
The uniforms sold on e-commerce are made exclusively in Italy with material of the highest quality
Prices are exempt from VAT. (ART. 10 DPR 633/72 E SS.MM)
The prices, discounts and technical features of the items may vary without notice due to variations in our suppliers’ price list or currency exchange rates; however, they will be communicated to customers as quickly as possible.
All items will remain the property of ICS Milan International School until the invoice for the purchase is fully paid.
Credit cards, paypal, debit cards (at our facilities) or bank transfer.
The order may be collected from the site where the student is in attendance.
All orders must be received directly via e-commerce.
WE DO NOT ACCEPT ORDERS BY TELEPHONE
Online orders allow us to automatically and immediately upload them into our IT system, thus minimizing the possibility of error.
HOW TO MAKE A RETURN or CHANGE A PRODUCT
Returns and exchanges will be made in the school offices.
For returns and exchanges, the item must be returned in its original packaging (completely intact). The original packaging is the neutral package that contained the entire order for shipping.
Changes can be made within the available limits of the stock. The collection of the replaced item can be done at the secretary’s office within a week (to allow time to exchange with the main school stock). If the item is not available, a refund will be made according to the terms provided and a new item can be ordered directly from e-commerce.
RIGHT OF WITHDRAWAL
Online sales are governed by Legislative Decree no. 206/05 (articles from 50 to 68) which regulates the matter of distance contracts, that is, contracts carried out off premises. This legislation establishes the right to a refund, or the possibility for the consumer to return the purchased product and to obtain reimbursement of the expenses incurred.
This right is reserved exclusively for individuals (consumers), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to their professional activity.
To exercise the right for a refund it is necessary to send, within 14 working days from receipt of the goods, a communication by registered letter or by fax or telegram (provided it is confirmed by registered letter within 48 hours).
ICS Milan International School reserves the right to make a refund in a maximum of 30 days by bank transfer. The refund will only cover the value of the returned item.